We want you to be fully satisfied with every item you purchase from www.purediaryshop.com. If, for whatever reason, you are not satisfied with your purchase, we will accept returns within 30 days of purchase provided the following conditions are met:

• All items must be unworn, unwashed, and undamaged.
• All returns are subject to restocking fees.

• All items must be complete and in their original, undamaged packaging. For shoes, please package the shoe box to avoid damaging the original box.

At this time, please note the following additional conditions:

• Online items purchased from our online store, www.shoepalace.com, can only be returned or exchanged online by following the instructions on this page.
• Retail items purchased from our retail store locations can only be returned or exchanged at a retail store by following the in-store policies/procedures.
Returns received more than 30 days after date of shipment will not be accepted and will be returned to sender.